LEAN PROCESS CONTROL IN SERVICE OPERATIONS: BALANCING FLOW EFFICIENCY, QUALITY, AND CUSTOMER VALUE. Journal of Jabar Economic Society Networking Forum, [S. l.], v. 3, n. 3, p. 31–40, 2026. Disponível em: https://jesocin.com/index.php/jesocin/article/view/159.. Acesso em: 30 oct. 2026.